FAQ

FAQ + Cancellation Policy

Everything You Need To Know Before Your Visit

Frequently Asked Questions

Cancellation Policy

At Beauty Awakened, we value your time and ours. To ensure the best experience for all of our clients, we have updated our scheduling and cancellation policy:

  • A valid credit card is required at the time of booking for all appointments.
  • Our 24-hour cancellation policy applies to the following services:
    • All aesthetic treatments, including injectables (Tox & Filler)
    • IV hydration services (excluding those part of pre-paid weight loss programs)
    • BHRT (Bioidentical Hormone Replacement Therapy) appointments

If an appointment is not cancelled with at least 24 hours’ notice50% of the service fee will be charged to the card on file.

Rescheduling grace: If you choose to rebook your appointment, the cancellation fee may be applied toward your new appointment.

This policy applies to all new and existing clients, including members. We appreciate your understanding as we continue to provide personalized, high-quality care in a timely manner.

When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call Beauty Awakened as soon as you know you will not be able to make your appointment.



If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

If you need to cancel your appointment, please call us at 804-801-9830 between the hours of 9am and 5pm. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.